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Aditya Birla Minacs is a leading business solutions company that partners with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors.

We leverage years of process, domain and technology expertise to deliver superior business value to clients with our seamless customer life cycle, marketing, finance and accounting, procurement and IT solutions and services. >>
 

 
 
 
Idea Cellular announces un-audited results for the third quarter (Q3) and nine months ended December 31, 2011
 
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  Minacs & PSGI Enter F&A Services Partnership
 

To strengthen approach to finance and accounting outsourcing with chargeback recovery/deduction management >>

 

Delivering the Ultimate Customer Experience in a Tech-Crazy World: Optimizing First Call Resolution
Thu, 02 Feb 2012 05:44:19 GMT
Author: Dan Turner | Executive Director of Client Services at Aditya Birla Minacs
As in-home technology expands and evolves and consumer products proliferate, the ability to resolve technical issues quickly and correctly will play an increasingly important role in driving customer satisfaction and retention. Learn how this customer-centric approach can drive top and bottom line results  ...
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